Customer requests
An RFQ you can start pricing.
AI extracts the route, cargo, dates and customer details from an incoming RFQ. Review the request and begin the quote with the key information prepared.
Explore mail & RFQAI in FreightSpark ONE
Turn cargo information into action.
Cargo work arrives in emails, PDFs and invoices. ONE uses AI to prepare the details your team needs—inside the commercial, operational and financial workflows where they belong.
RFQ intake · MAWB extraction · Supplier invoice extraction
AI inside the cargo workflowFreightSpark ONERFQ email
MAWB
Supplier invoice
Extract the details
Structured cargo information
- Route
- AMS → PVG
- AWB
- 074-12345675
- Cargo
- 24 pcs · 2,400 kg
- Invoice reference
- Linked to shipment
Ready for your team to review, price, operate or match.
AI across the operation
Put your expertise into the decisions. Let AI prepare the details.
Your team sees the source, checks the extracted information and moves the work forward. AI gives each workflow a useful starting point.
Shipment documents
MAWB details ready for review.
Extract structured shipment information from a Master Air Waybill. Check it against the document and use it in the operational record.
Explore shipment operationsSupplier invoices
Costs with a clear next step.
AI reads invoice details, costs and AWB, truck or shipment references. Finance can review the extracted information and match it to the work behind the invoice.
Explore finance & invoicingFrom intake to pricing
AI reads the request.
ONE connects the next steps.
Use the extracted route and cargo to check matching rate agreements. When you need more pricing, ONE suggests relevant suppliers to ask. Compare offers, set the customer charges and check the expected margin.
The customer email stays with the work. An accepted quote becomes a shipment, carrying its cargo, route and charges forward.
Explore quotes & marginSupplier offers & customer quoteFreightSpark ONECustomer request
AMS → PVG
24 pcs · 2,400 kgSupplier A
Selected route
€5,760
Supplier B
Alternative route
€6,120
Customer offer
€7,200
Expected margin
20%
Accepted offer → Shipment
Source and context together
Keep the original conversation in view.
Review the email or document beside the cargo details. The result stays with the quote, shipment or invoice, ready for the next person who picks up the work.
FreightSpark ONEWorkspace / Mail & RFQSales mailbox
Quote funnel
- All mail
- RFQs
- Pricing
- Ready
- Sent
- Won
- Lost
Customer conversations
Ready09:42
Northstar Forwarding
RFQ · AMS → PVG
24 pcs · 2,400 kg · 28 Sep
RFQ09:18
Atlas Cargo Partners
Rates request · AMS → PVG
36 pcs · 3,600 kg · 28 Sep
Sent08:56
Meridian Logistics
Re: Your air freight quote
40 pcs · 4,000 kg · 28 Sep
RFQ · AMS → PVG
Northstar Forwarding
To: Sales team · 09:42
Hi team,
Could you quote our air freight shipment to Shanghai?
AMS → PVG
24 pieces · 2,400 kg · 14.4 m³
General cargo · Ready 28 Sep
Please include road feeder service from Brussels to Amsterdam.
Thank you,
Northstar team
Cargo-details.pdf
Quote details
ReadyQ-2026-0024 · Northstar Forwarding
AMS → PVG
RFQ details
- Pieces
- 24
- Weight
- 2,400 kg
- Volume
- 14.4 m³
- Ready date
- 28 Sep
- Cargo
- General · GEN
Pricing
- Buy total
- €5,760
- Sell total
- €7,200
- Margin
- 20%
Air freight + road feeder service
Simple Cargo on AI
“We use the AI as our right hand.”
Gert-Jan Lantrok, Simple Cargo · Business Enquirer, May 2026
Read the customer storySee what AI can do for your cargo team.
Explore how ONE brings customer requests, flights, shipments, road transport and finance together. See your cargo operation working in ONE.