Getting started with ONE
Go live in days.
Get your workspace ready, bring your team in and start working in ONE. We help you set up the essentials and walk through the cargo workflow your team will use every day.
From setup to your first working day.
- 1
Kickoff
Choose your starting workflow and the people who will use ONE first.
A clear starting point
- 2
Workspace ready
Prepare users, inbox access and the customers, suppliers and rates you need.
The essentials in place
- 3
First workflow
Work through an RFQ, quote, shipment and invoice with your team.
People ready to work
- 4
Go live
Start using ONE for your daily work. We stay close as your team settles in.
Your operation in ONE
A simple starting point
Start with the essentials.
You know your operation. We help turn that knowledge into a workspace your team can use. Bring the people and working information you want to start with.
Your team
Who will use ONE first, what they do and which company or entity they work in.
Your inboxes
The shared mailboxes where customer requests and supplier conversations arrive.
Your working information
The customers, suppliers, rates and templates your team needs for its first workflow.
Learn through the work
Your first task will feel familiar.
Start with an RFQ. Review the cargo details, build the price and check your margin. The request stays beside the quote, so your team can see what it is working with.
Customer RFQ
AMS → PVG
Northstar Forwarding
Hi team, could you quote our shipment to Shanghai?
24 pieces · 2,400 kg · 14.4 m³
General cargo · Ready 28 Sep
Please include road feeder service from Brussels to Amsterdam.
Cargo-details.pdf
Quote details
ReadyQ-2026-0024 · Northstar Forwarding
- Pieces
- 24
- Weight
- 2,400 kg
- Volume
- 14.4 m³
Air freight + road feeder service
- Buy total
- €5,760
- Sell total
- €7,200
- Margin
- 20%
- 1
Read the request
The customer’s email and cargo attachment give the quote its starting point.
- 2
Check the details
Review the route, pieces, weight and volume prepared from the RFQ.
- 3
Price with the margin in view
Compare buy and sell totals before you send the customer quote.
Getting comfortable in ONE
A few practical questions.
How does our team learn ONE?
We walk through the work your team already knows: a customer request, a quote, a shipment and an invoice. People learn where the information lives and how to carry it into the next task. The walkthrough follows the roles and workflows you will use first.
Can we bring our existing information?
We review the information you want to bring, including customers, suppliers, rates and templates. Together we decide what needs to be ready for your first working day and how to prepare it for ONE.
Can we start with part of our team?
Yes. Choose the people, inboxes and workflows you want to introduce first. That gives your team a clear starting point, with more users and workflows introduced as you bring ONE into daily use.
What happens after go-live?
We review how the team is working in ONE, help with questions and discuss any settings or next steps that need attention. The aim is to keep the software useful in the work you do every day.
See how quickly your team can start.
Show us how your team works. We’ll walk through ONE and the essentials for your first working day.