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FreightSpark ONE

Mail & RFQ

Put every cargo conversation in context.

Bring shared email, AI-assisted RFQ intake and linked shipment conversations together. Respond with the cargo details already at hand.

Connected in FreightSpark ONE

Mail & RFQ
Shared inboxRFQ

Customer request

Airfreight AMS to PVG

Please quote 24 pieces, 2,400 kg. Cargo ready for the next departure. Dimensions attached.

Cargo details.pdf
AI prepares the RFQ details
Route
AMS → PVG
Cargo
24 pieces
Gross weight
2,400 kg
Next step
Review & price
The customer email, cargo details and pricing work stay together.

What this means for your team

Give the next person the whole conversation.

Read the customer request beside the quote or shipment it belongs to. AI prepares the route, cargo and dates, while linked email attachments stay with the shipment as the conversation continues.

  • Fewer RFQ details copied by hand
  • The original customer email stays with the request
  • Pricing starts with reviewed cargo data

The work, connected

From incoming email to a ready-to-price RFQ.

Read the request, review the extracted details, and continue into pricing without typing the same information again.

  1. 1

    Read the request

    Open messages from the shared inboxes your team can access in ONE.

  2. 2

    Review the cargo details

    Check the proposed route, pieces, weight, dates, and customer before using them.

  3. 3

    Start pricing

    Carry the reviewed request into pricing while keeping the original email available.

FreightSpark ONEWorkspace / Mail & RFQ

Sales mailbox

Quote funnel

  • All mail
  • RFQs
  • Pricing
  • Ready
  • Sent
  • Won
  • Lost

Customer conversations

Ready09:42

Northstar Forwarding

RFQ · AMS → PVG

24 pcs · 2,400 kg · 28 Sep

RFQ09:18

Atlas Cargo Partners

Rates request · AMS → PVG

36 pcs · 3,600 kg · 28 Sep

Sent08:56

Meridian Logistics

Re: Your air freight quote

40 pcs · 4,000 kg · 28 Sep

RFQ · AMS → PVG

Northstar Forwarding

To: Sales team · 09:42

Hi team,

Could you quote our air freight shipment to Shanghai?

AMS → PVG
24 pieces · 2,400 kg · 14.4 m³
General cargo · Ready 28 Sep

Please include road feeder service from Brussels to Amsterdam.

Thank you,
Northstar team

Cargo-details.pdf

Quote details

Ready

Q-2026-0024 · Northstar Forwarding

AMS → PVG

RFQ details

Pieces
24
Weight
2,400 kg
Volume
14.4 m³
Ready date
28 Sep
Cargo
General · GEN

Pricing

Buy total
€5,760
Sell total
€7,200
Margin
20%

Air freight + road feeder service

Mail & RFQ workspace

Inside the workspace

Everything you need to work from the shared inbox.

Use familiar email actions while keeping the customer request and shipment close at hand.

Shared mailboxes

Read, search, compose, reply, forward, organise, and work with attachments.

Quote and shipment details beside the email

See which quote or shipment a conversation belongs to without relying on subject lines or memory.

Attachments stored with the shipment

Link a conversation to a shipment and supported file attachments are stored there. New attachments in the conversation follow automatically.

AI-assisted RFQ entry

Extract request details and show what is missing or uncertain before you continue.

Shared inbox access

Choose which shared inboxes each team and user can access in ONE.

See Mail & RFQ working in ONE.

Explore how ONE brings customer requests, flights, shipments, road transport and finance together. See your cargo operation working in ONE.

Request a demo